USHEALTH Group has become one of the leading value provider of service across industries in the United States with world-class service, individualized and unique health insurance plans, excellent support, committed philanthropic works, and more. The firm is known as a champion of customer experience which is considered as difficult criteria for the insurance industry considering its complex nature. The products of the service provider have received rave appeal in the recent years, and the firm is even listed with BBB.org as an A+ rated company. The firm has received numerous accolades for its service delivery, customer service, customer experience, excellent sales, diverse product portfolio, visionary leadership, and more. What makes the firm unique and special in their services?
Initially, the Texas-based company admits the fact that each of its customers is unique, and they have different needs. It also understands that one size fit for all kind of health insurance plans is not addressing the concerns of every customer. Due to this reason, the advisors of the firm connect with each customer and understand their goals and priorities with the healthcare insurance. Later, they match those needs and goals with the existing plans or design new plans to meet the needs of the customers. It ensures that each customer is getting their desired solution, and a long-term professional relationship is started from then. USHEALTH Group also follows exceptional claim processing along with excellent customer service to take the experience further.
Interestingly, there are products addressing dental secure, eye care, accident protector, income protector, and more. All the products of USHEALTH Group are designed with three critical factors of health insurance: reliability, affordability, and flexibility. The service has also designed with specific processes to accommodate even people with limited budget. The firm offers different insurance solutions with first dollar benefits for numerous services. Additionally, it also provides great network discounts across its wide range of providers. Similarly, people who want added protection can avail it by cost sharing at specified levels. This is how service-orientation is becoming part of the health insurance provider and helping it to make a difference in the sector.
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When it comes to the operations of USHEALTH Group, it operates as two subsidiaries. The captive wing of the firm is another differentiating factor which the firm calls as USHEALTH Advisors. The Advisors are credited for the significant growth of the company in the recent years. They also actively take part in the product design and give their inputs to make the solutions highly suitable for the customers. The insurance provider and its division of advisors have won many industrial awards on various parameters. Recently, the firm won Gold Stevie® Award, One Planet Business Award, CEO World Awards – 2017, and more.